Picture this: launching a global eCommerce store, one country after another, each with its own set of rules and complexities.
Samsung aimed to deliver a seamless digital shopping experience across EMEA, Asia-Pacific, and the US. During this pivotal project at Accenture, Don architected and delivered a sophisticated, scalable eCommerce solution for Samsung the EMEA. Adeptly navigating diverse regions and expectations.
Key
work
Global Expansion: Deployed SAP eCommerce stores to new EMEA markets, while upgrading existing stores for scale and performance
Technical direction: Led EU architecture, aligning seamlessly with US and APAC teams
Regional adaptation: Engineered tailored solutions for payments, credit options, and unique checkout processes
Streamlined execution: Managed the full cycle – design, development, deployment, and resolution
Why this matters
Samsung’s digital retail strategy depended on flexibility at scale. Each market is unique – from Russia’s Cash-On-Delivery checkout to the Netherlands’ integration with local warehouse partners.
Delivering one eCommerce store is a challenge. Delivering dozens, across three global regions, with tight coordination between e.g. architects, testers, analysts, and business leads.. Well, that’s a different level of challenge.
Samsung was supported with clarity, speed, and high quality results.
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